Merchandise must be returned within 14 days of the date you received your item/s.
Merchandise must have all original packaging and be returned in original condition with your invoice attached Permanent/Final Sale items (marked "Final Sale" in the product description) can not be refunded if change of mind occurs.
Product exchanges are like for like and subject to availability at the time the item is returned.
Full priced merchandise is eligible for a refund, exchange or credit note.
Canterbury Tyres will accept returns and provide you with an exchange voucher, refund (refund will be provided using original payment method) or repair where:
- The item is faulty
- The item is not fit for its intended purpose, or
- The product does not match the sample or our description;
- In these cases, we will pay the shipping costs that occur if any
RETURNING YOUR PURCHASE
Purchases made online may be returned to our store Canterbury Tyres RETURNS/EXCHANGES 172 CANTERBURY RD BAYSWATER NTH 3153 Costs will vary depending on your location and the weight of your parcel. Please pack your parcel carefully as damage incurred in transit to is the responsibility of the customer.
PLEASE NOTE: Shipping and handling charges are non-refundable. If you return a product on which duty and tax has been paid, we are unable to refund such duty or taxes. Please allow 14 days for return/exchange processing. We will notify you via email when the process is complete.
PROMOTIONS & DISCOUNTS
Discounts and promotions are not valid on Gift Voucher sales or Laybys - Our Returns Policy is in addition to your rights under the Australian Consumer Law. We want you to be 100% satisfied with your order. Please get in touch via firstname.lastname@example.org with any queries regarding your online purchase or return.